Volunteers

 

If you desire to make a difference, to touch a life, to learn while helping others, or just to have fun, Baylor Scott & White Medical Center – Lakeway can find the right place for you!

The mission of the Volunteer Services Department is to assist the hospital in its endeavors: to provide comprehensive healthcare to the communities it serves, and provide a meaningful outlet for the human need to be of service to others.

Our volunteers play an integral role in delivering first-class healthcare to you, your family, and your community.

Baylor Scott & White offers three categories of volunteers: Adult, College Students, and High School

Please review the volunteer opportunities available to see which area is of interest to you.

Interested in becoming a Baylor Scott & White Adult Volunteer? Below you can find information about the requirements which must be completed before your volunteer experience begins with the Baylor Scott & White family. Please review the volunteer requirements carefully before filling out an application. Hope you will join us soon!

The approval of all applicants will be conditional based upon results of all requirements.

Requirements

Call Human Resources to discuss the current opportunities available, assign a suitable position and shift schedule.

Some positions will require the ability to wheel patients in wheelchairs; able to use computers; multi-tasking; able to answer/transfer phone calls; work in sensitive areas; lift 10 lbs; walking; follow and take direction.

Shifts are 4 hours long and require at least 1 day per week commitment for a minimum of 4 months.

Current Available Positions

  • Substitute Shifts for Front Info Desk
  • OR Info Desk
  • Front Info Desk

 

Forms

Read and sign all additional forms:

Submit application and all forms to the Volunteer Services office via email, USPS, or drop off at Baylor Scott & White Medical Center - Lakeway.

  • Email: Volunteer Services Contact
  • USPS: 100 Medical Parkway, Lakeway, TX 78738 Attn: Volunteer Services
  • Baylor Scott & White Medical Center - Lakeway: Drop off at the Main Lobby information desk, Monday – Friday, 9 a.m. – 4 p.m.

Tests and Vaccines

Baylor Scott & White requires an annual Tuberculosis test, drug test, and flu shot (seasonal). All tests will be scheduled after position and shift is established. All tests are paid by Baylor Scott & White. Do not give your insurance information or pay for any of these requirements.

  • TB tests are conducted by our Employee Health Nurse A TB test is a small injection given on the left forearm, slightly under the skin. Those who have a positive result may be asked to have a chest x-ray. Those that have a reading of a false-positive will need to discuss previous false-positive results with our Employee Health Nurse before another test is given.
  • Reading of test will occur 48 – 72 hours after injection. ** Prior to your injection day, be sure you can return for the reading**
  • Already had a TB test in the last 12 months? Bring a copy of your results for our files.
  • Drug test are performed by Quest Diagnostics
  • You will be given a lab order form for your drug screening. Your drug screening can be performed at any Quest Diagnostics location with this lab order form. Please do not give your insurance information or pay for the drug screen.
  • Drug test will be a urine test.
  • You will be required to show a photo ID at Quest. (driver’s license or passport)
  • Nearest Quest location to Baylor Scott & White is located in the Lohman’s Crossing Shopping Center, 1310 South 620 in Lakeway, phone# 512-263-6947. They accept walk in’s and appointments. Check their website or call for hours of operation. (questdiagnostics.com)
  • Baylor Scott & White will receive results within 3 days
  • A positive result? You will be required to provide a list of medications, the name of the prescribing physician and contact # for verification.
  • Any positive result of illegal drugs will disqualify you from volunteering.
  • Flu shots are given during flu season only. Baylor Scott & White will have a flu shot clinic at the beginning of flu season. If you apply to be a volunteer after flu clinic ends, you will be administered the flu shot at the same time as the TB by our Employee Health Nurse.
  • Flu season begins in the Fall and runs through early Spring.
  • Will be required to fill out Employee Flu form.
  • Already had the season flu shot? Bring a copy of your receipt or confirmation from your doctor.
  • Can’t have the flu shot for medical or religious reasons? Discuss with Employee Health Nurse.

What if I Don’t want a flu shot?

  • You will be required to wear a mask during your volunteer shift.
  • Volunteering in sensitive patient areas such as ICU, or NICU will disqualify you during flu season.

Uniform

  • You will be issued a uniform jacket once all requirements are complete.
  • You must wear your uniform during your shift. Unifroms are expected to be kept neat and clean.
  • Slacks, khakis, or dress pants are acceptable. Please do not wear jeans.
  • Close-toed shoes are required. 

Identification

Identification badges are issued through our Human Resources Department. You will need to schedule an appointment with Human Resources to get your badge made. Your photo, name and department (Volunteer Services) will be indicated on the badge.

  • A Baylor Scott & White ID badge is required of all volunteers and staff. This will identify you as being a part of the Baylor Scott & White family and allow you entry to specific areas of the hospital.
  • Must be worn at all times while volunteering.
  • Badge must be worn above the waist and visible.

Training and Orientation

  • Must attend Baylor Scott & White volunteer orientation.
  • You will be required to read Baylor Scott & White’s General Hospital Orientation and sign acknowledgement form.
  • Volunteer Services will provide you with the Volunteer Handbook to read. You will need to sign the acknowledgement form on the last page and submit to Human Resources.

The College Experience

Volunteering at Baylor Scott & White Medical Center - Lakeway is a wonderful way to serve others in a meaningful manner, in addition to becoming exposed to a few career opportunities offered in a healthcare setting. We appreciate your interest in serving the patients at Baylor Scott & White and look forward to working with you on your volunteer journey!

College Volunteers include undergraduate, graduate, and continuing education students. Students who are not taking a full course load and whose schedules do not change by the semester can also volunteer under the Adult Volunteer guidelines. College Volunteer areas and times are assigned on a first come basis.

**Please note: We do not offer a shadow program at this time**

Requirements for College Students

  • Applicants must be able to commit to volunteering on a weekly basis for a minimum of a once a week 4 hour shift.

  • Applicants must be committed to volunteering for the duration of the session. No exceptions!

  • Applicants must attend the mandatory orientation session

  • Applicants must agree to a background check.

  • Applicants will be required to have a drug screening.

  • Applicants must submit, in completion, all required paperwork.

  • Provide copy of immunization records.

Applicants must be willing to abide by the Baylor Scott & White dress code. Uniform will be provided.

Application Instructions for College Students

Download, fill out, sign and return application and all required forms.  Forms can be scanned and sent via email to Volunteer Services Contact, mail to or drop off at 100 Medical Parkway, Lakeway, Texas 78738.

  • You will be required to have a background check performed. Be sure to fill out the form in its entirety before submitting.
  • The Volunteer Department will review your application and contact you to discuss opportunities available.
  • All volunteers must attend Baylor Scott & White orientation.



If you have questions, please contact our office via email: Volunteer Services Contact.

Contact Information
Volunteer Department
512-571-5470
 

Information

The Baylor Scott & White High School Program is open to students at least 16 years old. 18-year-olds still in high school will need to apply through the High School Program. Please see below for more details and information regarding the application process.

High School Program Requirements

The following are requirements that apply to every High School Volunteer.

If you do not feel that you are able to meet each and every one of these requirements, please reconsider taking on this committment.

  • Students must be at least 16 years of age
  • Applicants will be required to have a drug screening
  • Applicants must be available a minimum of one day a week to volunteer.                              
  • Volunteers must be able to commit to volunteering on their scheduled day for the duration of the session.
  • Attendance is crucial to the success of the program and volunteers must commit to their weekly shift and remember to sign in and out.
  • Frequent absences may result in disqualification from the program and no credit received for hours provided.
  • Applicants must agree to comply with a dress code. No shorts, jeans or flip flops are allowed.
  • Provide immunization records for our files.
  • Applicants must attend the mandatory orientation session.
  • 18 year old high school students will be required to pass The Baylor Scott & White background check.

Application Instructions for High School Students

Download, fill out, sign and return application and all required forms.  Forms can be scanned and sent via email to Volunteer Services Contact, mail to or drop off at 100 Medical Parkway, Lakeway, Texas 78738.

  • You will be required to have a drug screening. You will receive an email with instructions on how to complete your drug screening. Drug screenings are performed at any Quest Diagnostics location. It is your responsibility to schedule your own appointment. Quest accepts walk-ins. You will be required to show your ID. Keep in mind it takes 3 days to get the results. Make sure to take this test well before your first scheduled volunteer day. Please do not provide insurance or pay for this test.
  • You will be required to have a background check performed. Be sure to fill out the form in its entirety before submitting.
  • The Volunteer Department will review your application and contact you to discuss opportunities available.
  • All volunteers must attend Baylor Scott & White orientation.

If you have questions, please contact our office via email: Volunteer Services Contact.

Contact Information

Volunteer Department
100 Medical Parkway
Lakeway, Texas 78738
512-571-5470

Required Forms

Read and sign all additional forms:

 

Adults

Interested in becoming a Baylor Scott & White Adult Volunteer? Below you can find information about the requirements which must be completed before your volunteer experience begins with the Baylor Scott & White family. Please review the volunteer requirements carefully before filling out an application. Hope you will join us soon!

The approval of all applicants will be conditional based upon results of all requirements.

Requirements

Call Human Resources to discuss the current opportunities available, assign a suitable position and shift schedule.

Some positions will require the ability to wheel patients in wheelchairs; able to use computers; multi-tasking; able to answer/transfer phone calls; work in sensitive areas; lift 10 lbs; walking; follow and take direction.

Shifts are 4 hours long and require at least 1 day per week commitment for a minimum of 4 months.

Current Available Positions

  • Substitute Shifts for Front Info Desk
  • OR Info Desk
  • Front Info Desk

 

Forms

Read and sign all additional forms:

Submit application and all forms to the Volunteer Services office via email, USPS, or drop off at Baylor Scott & White Medical Center - Lakeway.

  • Email: Volunteer Services Contact
  • USPS: 100 Medical Parkway, Lakeway, TX 78738 Attn: Volunteer Services
  • Baylor Scott & White Medical Center - Lakeway: Drop off at the Main Lobby information desk, Monday – Friday, 9 a.m. – 4 p.m.

Tests and Vaccines

Baylor Scott & White requires an annual Tuberculosis test, drug test, and flu shot (seasonal). All tests will be scheduled after position and shift is established. All tests are paid by Baylor Scott & White. Do not give your insurance information or pay for any of these requirements.

  • TB tests are conducted by our Employee Health Nurse A TB test is a small injection given on the left forearm, slightly under the skin. Those who have a positive result may be asked to have a chest x-ray. Those that have a reading of a false-positive will need to discuss previous false-positive results with our Employee Health Nurse before another test is given.
  • Reading of test will occur 48 – 72 hours after injection. ** Prior to your injection day, be sure you can return for the reading**
  • Already had a TB test in the last 12 months? Bring a copy of your results for our files.
  • Drug test are performed by Quest Diagnostics
  • You will be given a lab order form for your drug screening. Your drug screening can be performed at any Quest Diagnostics location with this lab order form. Please do not give your insurance information or pay for the drug screen.
  • Drug test will be a urine test.
  • You will be required to show a photo ID at Quest. (driver’s license or passport)
  • Nearest Quest location to Baylor Scott & White is located in the Lohman’s Crossing Shopping Center, 1310 South 620 in Lakeway, phone# 512-263-6947. They accept walk in’s and appointments. Check their website or call for hours of operation. (questdiagnostics.com)
  • Baylor Scott & White will receive results within 3 days
  • A positive result? You will be required to provide a list of medications, the name of the prescribing physician and contact # for verification.
  • Any positive result of illegal drugs will disqualify you from volunteering.
  • Flu shots are given during flu season only. Baylor Scott & White will have a flu shot clinic at the beginning of flu season. If you apply to be a volunteer after flu clinic ends, you will be administered the flu shot at the same time as the TB by our Employee Health Nurse.
  • Flu season begins in the Fall and runs through early Spring.
  • Will be required to fill out Employee Flu form.
  • Already had the season flu shot? Bring a copy of your receipt or confirmation from your doctor.
  • Can’t have the flu shot for medical or religious reasons? Discuss with Employee Health Nurse.

What if I Don’t want a flu shot?

  • You will be required to wear a mask during your volunteer shift.
  • Volunteering in sensitive patient areas such as ICU, or NICU will disqualify you during flu season.

Uniform

  • You will be issued a uniform jacket once all requirements are complete.
  • You must wear your uniform during your shift. Unifroms are expected to be kept neat and clean.
  • Slacks, khakis, or dress pants are acceptable. Please do not wear jeans.
  • Close-toed shoes are required. 

Identification

Identification badges are issued through our Human Resources Department. You will need to schedule an appointment with Human Resources to get your badge made. Your photo, name and department (Volunteer Services) will be indicated on the badge.

  • A Baylor Scott & White ID badge is required of all volunteers and staff. This will identify you as being a part of the Baylor Scott & White family and allow you entry to specific areas of the hospital.
  • Must be worn at all times while volunteering.
  • Badge must be worn above the waist and visible.

Training and Orientation

  • Must attend Baylor Scott & White volunteer orientation.
  • You will be required to read Baylor Scott & White’s General Hospital Orientation and sign acknowledgement form.
  • Volunteer Services will provide you with the Volunteer Handbook to read. You will need to sign the acknowledgement form on the last page and submit to Human Resources.

College

The College Experience

Volunteering at Baylor Scott & White Medical Center - Lakeway is a wonderful way to serve others in a meaningful manner, in addition to becoming exposed to a few career opportunities offered in a healthcare setting. We appreciate your interest in serving the patients at Baylor Scott & White and look forward to working with you on your volunteer journey!

College Volunteers include undergraduate, graduate, and continuing education students. Students who are not taking a full course load and whose schedules do not change by the semester can also volunteer under the Adult Volunteer guidelines. College Volunteer areas and times are assigned on a first come basis.

**Please note: We do not offer a shadow program at this time**

Requirements for College Students

  • Applicants must be able to commit to volunteering on a weekly basis for a minimum of a once a week 4 hour shift.

  • Applicants must be committed to volunteering for the duration of the session. No exceptions!

  • Applicants must attend the mandatory orientation session

  • Applicants must agree to a background check.

  • Applicants will be required to have a drug screening.

  • Applicants must submit, in completion, all required paperwork.

  • Provide copy of immunization records.

Applicants must be willing to abide by the Baylor Scott & White dress code. Uniform will be provided.

Application Instructions for College Students

Download, fill out, sign and return application and all required forms.  Forms can be scanned and sent via email to Volunteer Services Contact, mail to or drop off at 100 Medical Parkway, Lakeway, Texas 78738.

  • You will be required to have a background check performed. Be sure to fill out the form in its entirety before submitting.
  • The Volunteer Department will review your application and contact you to discuss opportunities available.
  • All volunteers must attend Baylor Scott & White orientation.



If you have questions, please contact our office via email: Volunteer Services Contact.

Contact Information
Volunteer Department
512-571-5470
 

High School

Information

The Baylor Scott & White High School Program is open to students at least 16 years old. 18-year-olds still in high school will need to apply through the High School Program. Please see below for more details and information regarding the application process.

High School Program Requirements

The following are requirements that apply to every High School Volunteer.

If you do not feel that you are able to meet each and every one of these requirements, please reconsider taking on this committment.

  • Students must be at least 16 years of age
  • Applicants will be required to have a drug screening
  • Applicants must be available a minimum of one day a week to volunteer.                              
  • Volunteers must be able to commit to volunteering on their scheduled day for the duration of the session.
  • Attendance is crucial to the success of the program and volunteers must commit to their weekly shift and remember to sign in and out.
  • Frequent absences may result in disqualification from the program and no credit received for hours provided.
  • Applicants must agree to comply with a dress code. No shorts, jeans or flip flops are allowed.
  • Provide immunization records for our files.
  • Applicants must attend the mandatory orientation session.
  • 18 year old high school students will be required to pass The Baylor Scott & White background check.

Application Instructions for High School Students

Download, fill out, sign and return application and all required forms.  Forms can be scanned and sent via email to Volunteer Services Contact, mail to or drop off at 100 Medical Parkway, Lakeway, Texas 78738.

  • You will be required to have a drug screening. You will receive an email with instructions on how to complete your drug screening. Drug screenings are performed at any Quest Diagnostics location. It is your responsibility to schedule your own appointment. Quest accepts walk-ins. You will be required to show your ID. Keep in mind it takes 3 days to get the results. Make sure to take this test well before your first scheduled volunteer day. Please do not provide insurance or pay for this test.
  • You will be required to have a background check performed. Be sure to fill out the form in its entirety before submitting.
  • The Volunteer Department will review your application and contact you to discuss opportunities available.
  • All volunteers must attend Baylor Scott & White orientation.

If you have questions, please contact our office via email: Volunteer Services Contact.

Contact Information

Volunteer Department
100 Medical Parkway
Lakeway, Texas 78738
512-571-5470

Required Forms

Read and sign all additional forms:

 
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